What to Look for in a Custom eLearning Development Partner

Finding the right partner to build your custom eLearning can mean the difference between a clunky, ineffective tool and a powerful training solution that actually improves learner outcomes. Whether you’re launching a full learning management system (LMS), refreshing an internal onboarding course, or scaling training for a national workforce, here’s what you should look for in a custom eLearning development partner.

  1. Experience with Learning Standards (SCORM, xAPI, LTI)
    Your partner should understand industry-standard technologies and how they integrate with existing LMS platforms. Look for a team that can confidently explain the differences between SCORM and xAPI, and knows how to implement the right one for your goals. Bonus points if they’ve worked with LTI integrations or built solutions for both web and mobile.
  2. A Track Record of Custom Design, Not Just Templates
    Effective eLearning isn’t about plugging your content into an off-the-shelf template. You need a team that can design interactive, responsive, and engaging content from the ground up. Ask to see past work, especially for projects that required UI/UX thinking, accessibility, or multilingual support.
  3. A Clear Process (and Timeline) for Development
    A good development partner won’t just say “yes” to your request — they’ll help you scope, shape, and schedule your project. Look for someone with a structured process for discovery, prototyping, development, QA, and launch. If they can’t clearly explain how they get from kickoff to go-live, that’s a red flag.
  4. Expertise in Integrating Analytics
    You can’t improve what you can’t measure. Choose a team that knows how to bake analytics directly into your eLearning experience. Whether that’s using built-in LMS reporting, xAPI learning records, or custom dashboards, analytics should never be an afterthought.
  5. Responsiveness and Long-Term Support
    Your eLearning solution isn’t a one-and-done project — it evolves. Make sure your development partner offers support after launch, whether that’s bug fixes, feature upgrades, or content updates. Even better if they offer a monthly maintenance or retainer option to keep things smooth over time.

Final Thought
At HUSTLE Technology, we specialize in building custom eLearning platforms that scale with your organization. From custom UX to backend architecture to post-launch analytics, we bring a thoughtful, strategic approach to every project. If you’re looking for a partner who understands both the tech and the training side, we’d love to talk.